12th January 2012
Our online statements are safe and secure
By Andy Lark
You may have read the news about a security issue another bank has been experiencing with the delivery of online statements to their customers.
We’ve worked hard to ensure that receiving online statements from The Commonwealth Bank is safe and secure.When you have a new online statement, we email you with a notification that it is ready to view in NetBank. We do not send online statements as links or e-mail attachments. This is to ensure that only you can access your online statements by using your secure Client number and password via NetBank.
We recommend that you only download and store statements on your personal computer – and that you ensure you scan your computer for viruses and malware using software like McAfee Internet Security. We offer our customers a free 6 month subscription.
At NetBank, your online security is our priority.